Quality objective, which suggests doing things right will profit external customers by delivering impeccable quality service to realize service excellence.
Speed objective which suggests doing things right, will profit external customers by giving them a speed advantage to receive the services within the shortest attainable time with minimum delay.
Dependability objective, which suggests to try to to things on time and to deliver timely guarantees created to the purchasers. External customers will gain a responsibility advantage ought to operations workers are able to succeed this objective.
Flexibility objectives, with the power to form changes to permit flexibility to vary and adapt the operations activities to deal with unforeseen circumstances. Externally, customers are able to get pleasure from the flexibleness advantage to receive tailored services consistent with their personal preferences ought to they need any.
Cost objectives by doing things cheaply, get to influence the value of the hotel’s product and services. Externally, it will pass sensible price and savings to customers.